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Delivery Information

 

There is no such thing as 'free delivery'. Somebody has to pay for the driver to deliver to your premises. That somebody is you, paying through your teeth with higher prices for every item that you purchase on 'free delivery' websites.

We believe it is much fairer to offer you goods at a lower price and then add on delivery. The more you buy, the cheaper each item works out.

We only sell in full box quantities, no singles etc…   Our minimum spend is £300 + Vat. If you need a sample, we can point you in the direction of one of our resellers.

All deliveries are made on a wrapped pallet to avoid damages and losses. We do not like throwing our mugs into the back of a DPD van. You can ask the driver to take the pallet back if you do not want to keep it.

Pallets are charged as a quarter, half or full. A quarter pallet is up to 14 boxes of mugs. A half pallet is up to 28 boxes of mugs. More than 28 boxes of mugs is classed as a full pallet. We can stack 56 boxes of mugs on a pallet. Thus if you purchase 10 boxes of mugs, you can purchase another 4 boxes with no extra delivery charge.

The website will work out your delivery price. We have the right to change this if we believe that it is wrong.

We have a success rate of 98% for on time delivery with the UPN Pallet Network. However this is not guaranteed and no compensation will be paid for late deliveries. Deliveries can take place any time between 8 am  and 5 pm. Sorry, with our pallet delivery no tracking is available.

We regularly deliver to Northern Ireland and the Republic of Ireland. Please ask us for a quote.

We deliver to all of the world. Just drop us an email for a quote.

You can arrange collection from our warehouse in Oldbury, West Midlands with 24 hours notice.

The cut off time for same day dispatch is 3pm.